KYC & Verification
Last updated: 2026-06-13
What is KYC?
Know Your Customer (KYC) is the identity-verification process we use to keep the platform safe, prevent fraud and comply with regulations.
When verification is required
- Before your first withdrawal.
- When deposits or withdrawals reach certain thresholds.
- If unusual activity is detected on your account.
Documents you may need
- A valid government-issued photo ID: passport, ID card or driver's license.
- Proof of address dated within the last 3 months: utility bill or bank statement.
- Proof of payment method where relevant.
How to submit
Upload clear, full-colour images from your account settings. Make sure all corners are visible and the text is legible.
Processing time
Most verifications are completed within 24–72 hours. We notify you by email once your account is verified or if we need anything further.
Your data is protected
Documents are stored securely and used only for verification and compliance. See our Privacy Policy for details.